Homecare services can include assistance with shopping, cleaning, cooking as well as visits from paid care workers who can assist with bathing, getting out of bed and many other activities. These services can be provided through the local authority, the voluntary sector or by private providers.
Home visits by health professionals such as community nurses are provided by the National Health Service and are free at the point of delivery.
Age UK has published a comprehensive guide for home care – Care at Home: Getting help to live independently in your own home. It includes information about getting help at home, telecare, payment for services, information about help for carers and local health services
Where these services are provided through the local authority eligibility criteria are used to determine who may be provided the service, these are largely based around needs testing. Eligibility criteria differ across local authorities, and will be determined following a Social Care Assessment of the person being cared for.
How much someone pays for a service depends upon how much income and assets the person has, what the charging policy is of the local authority and how much the service costs. There are rules which govern what services the local authority is able to charge for and the level of disposable income a person must be left with. The local authority can also choose which services it makes free, with many choosing to make carers’ services free of charge.
All care providers in England are regulated by the Care Quality Commission who provide a review of each provider on their website. Information about care providers and reviews to help you select home care in England, Wales and Scotland is also available on the Help and Advice section of the Carers UK website .
The local authority Adult Social Care team or local carers centre are able to provide you with information about the services available in your local area.
Your local authority Adult Social Care team or local carers centre will be able to provide you with information about the services available in your local area.